Privacy Policy

This Privacy Policy explains what information TeraLoader ("we", "us") collects when you use teraloader.com (the "Service"), how we use it, and the choices you have. We have tried to write it in plain language. If anything is unclear, contact us.

1. The short version

• You don't need an account, and we don't ask for your name, email or Terabox login to use the tool.
• We don't store the videos you watch or download. They come directly from Terabox's servers.
• We temporarily cache basic information about links you paste (file names and sizes) for about 15 minutes to make the tool faster.
• Our advertising partner, Google, may use cookies to show ads. You can control this (see section 6).

2. Information we collect

Information you give us

• Terabox links you paste. We use the link to fetch the list of files in that share from Terabox. The resulting file list (names, sizes, thumbnails) is cached on our server for up to 15 minutes and then deleted automatically. We don't link it to your identity.
• Contact form messages. If you contact us, we receive your name, email address and message. We use these only to reply and keep them for up to 12 months unless the matter requires longer (for example, a copyright dispute).

Information collected automatically

• Server logs. Like almost every website, our hosting provider records standard request data: IP address, browser type, pages requested, referring page and time of the request. These logs are used for security and troubleshooting and are rotated automatically.
• Rate-limit counters. To prevent abuse, we keep short-lived counters tied to a one-way hash of your IP address. They expire within 24 hours.
• Local preferences. Your light/dark theme choice is stored in your browser's local storage. It never leaves your device.
• Anonymous usage statistics. To understand how the site is used, we count page views, the page you came from (for example "Google"), your device type, browser and operating system, how long pages are open, and how many videos are played or downloaded. We do this without cookies. To count visitors, a one-way code is created from your IP address and browser, mixed with a secret value that changes every day (and every month for monthly totals). The code can't be turned back into your IP address, isn't stored with anything that identifies you, and is deleted after at most two months. Only totals per day are kept.

3. How we use information

• To provide the Service: resolving share links, streaming and starting downloads.
• To keep the Service secure and prevent automated abuse.
• To understand overall usage (for example, which guides are most helpful) and improve the site.
• To reply to your messages.
• To show advertising that funds the free Service.

We don't sell your personal information, and we don't share it with third parties except as described in this policy or when required by law.

Accounts and Premium payments (optional)

You can use the downloader without an account. If you choose to create one:

• Account data: your name, your email address and a securely hashed password (we can never see your actual password), the date you joined and your last login.
• History and bookmarks: the Terabox share links you open while signed in (latest 200) and the ones you bookmark, so you can find them again. Only you can see them, and you can delete them at any time under History and Bookmarks.
• Payments: Premium payments are processed by Razorpay. You enter your card, UPI or bank details directly with Razorpay; we never see or store them. We keep a record of each payment (plan, amount, date, Razorpay order and payment IDs) for accounting, refunds and legal obligations. Razorpay's own privacy policy applies to the data you give them.
• Login cookies: signing in sets a session cookie (tl_sess) that keeps you logged in for up to 30 days, plus two small cookies (tl_user, tl_premium) that let the page show the right account button and hide ads for Premium members. They are essential for the account to work and are not used for tracking.
• Download allowance: visitors without an account can download a limited number of files every few hours. To count this we set a random ID cookie (tl_gid) and keep, for at most a few hours, which files were downloaded under that ID and under a one-way code made from your IP address. Nothing else is linked to it.
• Invites and daily streak: if you open an invite link, a cookie (tl_ref, 30 days) remembers who invited you so both of you can get the reward. For accounts we store the invite relationship, your daily streak, any free Premium time you earned, and a one-way code of the internet connection used to sign up (to stop people inviting themselves).
• Emails: we use your email address only to send account emails: password reset links you ask for, a receipt after each payment, and a reminder the day before your Premium ends. You can switch reminders off under My account or with the link in any reminder. We don't send newsletters or marketing emails, and we never share your address.
• Video courses: for free accounts we record which course videos you have previewed, to count your free previews.
• Continue watching: where you stopped in a video is saved only in your own browser (local storage), never on our servers. You can clear it with the "Clear" button on the home page.

You can delete your account at any time under My account. This removes your account, history and bookmarks immediately. Payment records are kept for as long as tax and accounting law requires.

4. Terabox

When you use the tool, our server makes requests to Terabox to look up the shared files. When you press Play or Download, your browser connects directly to Terabox's content delivery network, so Terabox (and its CDN) will receive your IP address and browser information as part of that connection. Terabox's handling of that data is governed by its own privacy policy. We are not affiliated with Terabox.

5. Cookies

A cookie is a small text file stored by your browser. TeraLoader itself does not set tracking cookies. Third-party services we use may set cookies:

• Google AdSense (advertising): see section 6.
• Google Analytics (if enabled): collects aggregated, anonymised usage statistics such as pages viewed and approximate location (country or city). Google Analytics data is used only to improve the site.
• Cloudflare Turnstile (if enabled, bot protection): when you open a link, sign up, log in or use the contact form, Cloudflare checks that you are a real person using signals from your browser and IP address. It is not used for advertising. See Cloudflare's privacy policy. After a successful check we set a short-lived cookie (tl_human, tl_hp, 30 minutes) so you aren't asked again right away.

You can block or delete cookies in your browser settings. The tool keeps working without cookies.

6. Advertising (Google AdSense)

We use Google AdSense to display ads. In line with Google's policies:

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet.
• You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising at www.aboutads.info or, in the EU, youronlinechoices.eu.
• For more detail, see How Google uses information from sites that use its services.

Before we show personalised ads or use non-essential cookies for visitors in the European Economic Area, the United Kingdom and Switzerland, we ask for their consent through a Google-certified consent management platform.

7. Legal bases (EEA/UK visitors)

We process personal data on the basis of our legitimate interests (operating and securing the Service), your consent (advertising and analytics cookies, which you can withdraw at any time), and, for contact messages, the steps needed to answer your request.

8. Your rights

Depending on where you live (for example under the GDPR, UK GDPR, or the California Consumer Privacy Act), you may have the right to access, correct, delete or port your personal data, to object to or restrict processing, and to withdraw consent. California residents have the right to know what personal information is collected and to opt out of its "sale" or "sharing". We don't sell personal information. To exercise any right, email support@teraloader.com. We'll respond within 30 days. You may also complain to your local data protection authority.

9. Data retention

• Cached link information: up to about 15 minutes.
• Rate-limit counters: up to 24 hours.
• Server logs: typically up to 30 days, as set by our hosting provider.
• Contact messages: up to 12 months.
• Accounts, history and bookmarks: until you delete your account.
• Payment records: as long as required by tax and accounting law (typically up to 8 years in India).

10. Security

The Service is only available over encrypted HTTPS. Access to our servers is restricted, and we collect as little data as possible. That's the best protection. No method of transmission over the Internet is completely secure, but we work to protect the information we hold.

11. Children's privacy

The Service is not directed at children under 13 (or under 16 in the EEA), and we don't knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.

12. International transfers

Our servers and service providers may be located outside your country. Where required, we rely on appropriate safeguards such as standard contractual clauses.

13. Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top. Significant changes will be highlighted on the home page.

14. Contact

Questions about privacy? Email support@teraloader.com or use our contact form.